A Summary of Contact Channels for RoboMaster University Series
2020-10-23
The RoboMaster Organizing Committee (RMOC) provides the following contact channels:
Category | Channel | Contact | Remark |
Event Affairs | Telephone | 0755-36383255 (transfer 1-1) | Event affairs |
rmsaiwu | Event affairs | ||
Event affairs, offline sales of accessories | |||
Forum | Event discussion | ||
After-sales | robomaster.support@dji.com | After-sales of accessories, see "RoboMaster 2025 Instructions for Purchasing Materials" | |
Sales | RM13534211851 | Sales of non-event accessories, see "RoboMaster 2025 Instructions for Purchasing Materials" | |
Telephone | 0755-36383255 (transfer 3) |
【Notes】
1. All channels are available during 10:30 a.m. -12:30 a.m. and 14:00 p.m. -19:30 p.m. (UTC+8) on working days; non-telephone consultations will be handled as needed every day.
2. When adding the official WeChat account, please add a note in the format of [Intended event + school name + position + name].
3. You may directly consult the corresponding contact person according to the instructions in the "Remark" column, call 0755-36383255 .
4. If you want to join the official WeChat group, contact your Captain for invitation. For special circumstances, add the WeChat account (rmsaiwu) with a note in the foramt of [Intended event + school name + position + name], and send the corresponding WeChat group name (see the following table) to apply.
5. The RMOC will post important notices in the forum and WeChat group.
Instructions for rules Q&A
In order to avoid ambiguities, misunderstandings or disputes over the rules, the RMOC offer a special channel for rules Q&A. If you have any questions about the event specification documents (including but not limited to the Rules Manual, Participant Manual, Robot Building Specification Manual), submit them to the RMOC and we will reply to your questions in 5 working days. Instructions for rules Q&A are as below.
1. Fill out the questionnaire and submit your questionst: https://qingflow.com/f/8n3ukbsnb001
2. The RMOC will answer the question in in 5 working days and update the the Q&A to https://qingflow.com/appView/8n3ukbsnb001/shareView/8n3ukcuvb002
【Technical support Q&A specifications】-To be updated